This policy explains how STEINBAUER Tuning Technologies UK Ltd collects, uses and protects personal information submitted through this website and its connected customer, dealer, payment and support services.
Who we are
The data controller is STEINBAUER Tuning Technologies UK Ltd. Questions about personal information can be sent to info@steinbauer.uk.
Information we may collect
- Name, company name and contact details.
- Billing and delivery addresses.
- Customer and dealer account information.
- Order, product, vehicle and application details.
- Payment references supplied by our payment provider.
- Invoice and accounting references.
- Warranty, return and technical-support information.
- Website security data such as IP address, browser information and server logs.
How we use personal information
- To process and fulfil orders.
- To take payment and prevent fraud.
- To create invoices and accounting records.
- To provide customer and dealer accounts.
- To provide installation guides and technical support.
- To manage returns, warranties and complaints.
- To comply with tax, accounting and legal obligations.
- To maintain the security and performance of the website.
Payment and accounting providers
Online card payments are processed by Square. STEINBAUER UK does not store complete payment-card details on this website. Order and invoice information may be transferred to Xero for accounting purposes.
Sharing information
Information may be shared with service providers where necessary to operate the business, including payment processors, couriers, accounting providers, email providers, IT and hosting providers, professional advisers and public authorities where disclosure is legally required.
Data retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legal, tax, accounting, warranty, fraud-prevention and dispute-resolution requirements.
Your rights
Subject to applicable law, individuals may request access, correction, restriction, deletion or transfer of personal information, or object to certain processing. Requests should be sent to info@steinbauer.uk.
Cookies and security
The website may use essential cookies for login sessions, security and site functionality. Reasonable technical and organisational measures are used to protect personal information, although no internet service can guarantee absolute security.
Updates
This privacy policy may be updated when services, providers or legal requirements change. The latest version will be published on this page.